All reviews

I purchased some wallpaper. It arrived punctually and in great conditions

Anonymous, June 13, 2017

wonderfully easy experience with the shop Professional and quick

marianne koy, June 13, 2017

Excellent

Anonymous, June 11, 2017

Love the work. But several problems. We ordered a print and thought the dimensions were in inches not cm. You need to more clearly indicate the size for foreigners. Then when I realized we ordered the wrong size you would not accept a return in exchange for larger picture we wanted. I know they are hand crafted but that is a very popular image and would have been easy to sell it to next customer. Then you did say I could receive a 20 discount on next order. I ordered but no discount. Then my note to you about it was not acknowledged. So I like the product but am very unhappy with the above. If you can fix with the 20 I was promised please do. Thanks Professor G.T. Marx

Anonymous, June 11, 2017

I live in the UK. I have been a visitor at the museum since 1971 when the collection was housed in the Stedlijk. The quality of merchandise has improved enormously over 46 years But your staff at the online shop are your best asset. They are friendly courteous and helpful. I would single out Madelon Spijker whose customer service is outstanding.

Christopher Muttukumaru, June 9, 2017

I am very pleased with the prompt delivery of my book. Excellent communication. Outstanding transaction. A

Anonymous, June 9, 2017

Placed a purchase online. Was able to track my order and received it. No issues.

Gordana, June 9, 2017

Website was easy to negotiate but I am unable to give feedback as I still haven t received the goods I ordered.

Val Maxwell , June 9, 2017

Van Gogh Museum iself is totally great as well as its shop.

Michal R., June 9, 2017

My name is Jessie Choo from Singapore and I had purchase items from the Museum during my recent visit to Amsterdam. I then made an online purchase of a pair of reading glasses case and cleaning cloth on 1 June 2017. To my surprise the items was delivered to me on 5 June 2017. I am very impressed with the super prompt delivery. I love what I purchase and love to visit the Museum again in future. Thanks for the excellent service.

Jessie Choo, June 8, 2017

easy

diane dickey, June 8, 2017

Original true shopping of Van Gogh masterpieces

Oksana Antonova, June 7, 2017

Good

Lucille, June 7, 2017

Excellent

Anonymous, June 7, 2017

Excellent experience Highly recommended

Rita Marques, June 6, 2017

Wonderful. Your website was easy to navigate and understand.

Anonymous, June 6, 2017

Excellent I ordered the product online and delivery was prompt with progress tracking enabled. The Sunflowers lipstick case I ordered was a replacement for one which I bought last year from your museum shop when I was in Amsterdam. Sadly I lost it a few weeks ago I live in the UK and was delighted to find that it was still available and easily purchased.

Brenda Hartney, June 5, 2017

Excellent service - quick and easy. Website made choosing merchandise very easy.

Lorrey James Bianchi, June 5, 2017

Excellent

Anonymous, June 4, 2017

Super easy.

Anonymous, June 4, 2017

Overall very good. Order was input easily response was prompt and shipment arrived before expected.

Roxanna Keyes, June 4, 2017

Very good. Clear website and communications throughout. I liked the fact that the shipping costs were built in to the pricing structure. Packaging was appropriate and canvas arrived indamaged.

Dan S. , June 3, 2017

I purchased item while in the museum and ordered on returning to the US. The service was excellent for both purchases. I thought the merchandise was a wide selection with varied prices.

Mary Jane McGuire, June 2, 2017

Very fast shipping.

Ben, June 2, 2017

Very satisfactory.

Robyn Goodey, June 1, 2017

prompt excellent delivery to country Victoria in 1 week exc. packing. friendly contacts.

John Ploog, June 1, 2017

Unbelievable service. Ordered Thursday packaged and dispatched the day after.Received Wednesday. Amazing stuff as we had a 3 day weekend in the UK.

Anonymous, June 1, 2017

Very efficient and easy.

Anonymous, May 31, 2017

Great service and I love the bag I purchased.

Mia, May 31, 2017

Website was excellent . Was able to find what I wanted and order it easily.

Anonymous, May 31, 2017

Excellent service and product selections. Making a purchase was a way to remember a terrific visit to the museum.

David Saenz, May 30, 2017

It was perfect

Linda Pulaski, May 30, 2017

Very good

Anonymous, May 30, 2017

Very good

André Lower, May 30, 2017

I purchased a gift from the van Gogh Museum Shop.

Anonymous, May 29, 2017

I loved the Van Gogh Musuem when I was there last summer and was thrilled to find out that I could order the items that I was still thinking about and that they will be shipped to me here in Canada.

Carol Blades, May 29, 2017

Excellent service goods

Anonymous, May 28, 2017

Very good

Anonymous, May 27, 2017

I have always had exceptionally good service

Patricia Wain, May 27, 2017

I visited the museum last year and purchased a wallet and credit card case. It is very nice and useful. I ordered on line the same two items just in case something happened to the items I currently use.

Pamela, May 27, 2017

I went to the museum in Amsterdam last week. They didn t have the poster I wanted in the shop and I was told I could order it online. What I did... And I m completely satisfied with my purchase. I received it very quickly and safe.

Moana Jehol , May 26, 2017

Pleasant

L. Buckley, May 26, 2017

Easy to order beautiful merchandise.

Anonymous, May 25, 2017

Very good.

Anonymous, May 24, 2017

Webshop is easy to use fast international delivery two working days quick response on requests regarding the parcel s status.

Anonymous, May 24, 2017

The shipping was very fast also to Germany

Anonymous, May 24, 2017

EASY SHOPPING

DANIEL, May 24, 2017

Great Delivery was prompt and good delivered was exactly as what I have ordered.

Amy Ng, May 23, 2017